Samsung is a big name in the home appliance space, and they’re a favorite across the globe due to their trustworthy and reliable yet innovative products. A Samsung washing machine is known for being a high-tech, energy-efficient appliance, but just like any other, it can cause you trouble from time to time.
Usually, if you run into an issue with your Samsung washer, you’ll be able to identify the problem easily by looking at the error code shown on the machine’s display. Some people find that their washer often shows the Samsung LE code, and another common error with a Samsung washing machine is an ND error code, which indicates a no-drain condition.
This means that you might be dealing with a backed-up drain hose or a clogged filter, and you’ll need to clean these out before you can run your washer again. If you need more details, here’s everything you need to know about the Samsung washer ND code.
What Causes Samsung Washer ND Code?
First, you need to know what might be causing your Samsung washer to show an ND code. As we already know, the code means that there is a drainage issue. If you have a blockage in your machine, you might struggle to run a rinse cycle and even start to smell strange. Here are some potential issues that may be causing the problem.
1. Stopped-Up Drain and Standpipe
The first potential issue is a stopped-up drain or standpipe. When the dirty water in your washing machine makes its way out of the appliance via the drain hose, it flows into your household drainage system.
Typically, your drain hose will be inserted into a standpipe behind the washing machine, through which the drain water will flow out and into the drain.
This drainage pipe can become blocked, so excess water will back up in these pipes and potentially flow back into the machine. In these cases, the problem is not with your washing machine but rather with the household drain system.
2. Clogged Drain Pump and Debris Filter
Another one of the many parts of your washing machine that water will need to flow through is the drain filter (also known as the debris filter). This filter is installed to trap dirt, lint, and items that might fall out of your pockets into the washing machine drum.
Your filters might simply be clogged with a build-up of this debris and could require a simple cleaning before water can pass through it again easily.
3. Backed Up Drain Hose
In other cases, the drain hose itself might be clogged. This hose is connected directly to the back of your appliance and is how water exits the washer.
The hose might become clogged or blocked with foreign objects, such as coins or other items that might have fallen out of the pockets of your clothing and into the washer drum. There might also be a build-up of grime and dirt in the pipe.
Any of the above can prevent water from flowing smoothly and quickly through the hose. The hose might also be kinked or pinched, causing an ND error code.
4. Faulty Drain Pump
While your drain pump and filter could become blocked, there’s also the potential for a serious fault in the pump. Your drain pump is designed to push water out of the appliance when it drains and works continually throughout wash cycles.
If nothing is blocking or clogging any pumps, filters, or hoses attached to your Samsung washing machine, your drain pump might have failed entirely. This can happen from general wear and tear over time or from damage from something passing through it.
How to Fix the Samsung Washer ND Error Code
Now that you know the potential causes of an ND code on your Samsung washing machine, you might have a clearer idea of how to clear the code, fix the problem and get back to your laundry.
Here are some steps you can take to fix Samsung washing machines with this error code.
1. Reset Your Samsung Washer
First of all, a quick and simple troubleshooting step you can take is to perform a quick reset.
Occasionally, a simple glitch on the motor control board will cause an error code to appear when there is no real problem with the appliance. Performing a reset should clear the error immediately if this is the case.
To reset your washing machine, follow these steps:
1. Turn the appliance off and disconnect it from the power supply at the wall outlet.
2. Leave the machine disconnected for a few minutes to allow the power to drain fully.
3. Plug the machine back into the power outlet and turn it on. Your washing machine will have been reset, and if the error code was a simple glitch, it should now be cleared.
2. Clean Out the Debris Filter
You should first check for a blockage in your drain or debris filter. It forms part of the drain pump component of your appliance and can block water from passing through, triggering the ND code.
If you want to check the filter, you’ll need to follow these steps:
1. Turn off your washing machine and unplug it from the power source.
2. Locate the drain filter at the bottom of your washer and remove the cover to access the filter.
3. Disconnect the drain hose and remove the filter by twisting it and pulling it out.
4. You can now remove debris from the filter and wash it with warm, soapy water before allowing it to dry and returning it to its place.
5. Reconnect the drain hose, close the cover, and turn your washing machine back on.
If you were successful, the ND code should no longer be displayed, and you should be able to run a cycle on your appliance.
3. Check the Drain Hose
While you’re cleaning out the drain filter, you can clear the drain hose at the same time. While you have the hose disconnected (throughout the above steps), run warm water through the hose and try to clean it out.
If there is something inside the hose, it could be causing a blockage. Remove foreign items from inside the hose using a piece of stiff wire.
You can also inspect the drain hose for any kinks, crimps, or holes. If you notice damage in the hose, you might need to replace it or at least try to patch up the damage to restore your washing machine to normal.
4. Repair or Replace the Drain Pump
If none of these steps solve your problem, you’ll need to investigate the drain pump and check it for damage. You will either need to contact an appliance repair technician to check your drain pump or you could attempt to do it yourself by following these steps:
1. Turn off your washing mashing and unplug it from the power source.
2. Remove the front panel (on a Samsung front load washing machine) by removing the screws holding it in place and locating the drain pump and the drain pump motor.
3. Using a multimeter, test the pump motor for continuity.
If the multimeter shows that your drain pump motor is operating correctly, you’ll need to hire an appliance technician to diagnose the problem. However, if the multimeter shows that the drain pump doesn’t have continuity, you can replace it yourself or with the help of a professional.
How to Prevent the Samsung Washer ND Code
If you want to prevent the ND error code from showing on your washing machine, there are a few things you can do to manage the drainage in your appliance.
First of all, make sure to always empty the pockets of your jeans and jackets before putting them into the washing machine. Foreign objects that fall into your washing machine drum might get clogged in the drain hose or debris filter.
You should also remember to check and clean out your debris filter every few months to ensure it doesn’t get clogged. Watch out that your drain hose doesn’t get kinked or crimped either, and take good care of the drainage system in your home since this can impact your washing machine and the overall drainage.
Avoid letting food particles go down the kitchen sink drain and flushing foreign items down the toilet. Aside from these steps, make sure to take good care of your appliance in general.
Maintaining your washing machine will ensure it lasts for years. Clean it regularly, and pay close attention to strange smells, squeaking sounds, imbalances, or consistent error codes.
Aside from this general upkeep, there is not much you can do to prevent an ND error code and the associated drainage issues.