Are you facing the issue of your Viking freezer failing to freeze properly?
This can be frustrating and inconvenient for those who rely on a fully functional freezer to preserve their food.
There are several possible reasons for this problem, and identifying the culprit is essential to resolving the issue and getting your freezer back to optimal performance.
In this article, we will explore some common reasons why your Viking freezer may not be freezing.
It could be due to dirty condenser coils, a malfunctioning evaporator fan motor, or a faulty start relay, among other issues.
By understanding the potential causes, you can take the necessary steps to address the problem and ensure your freezer works efficiently once again.
Read on to gain valuable insights into addressing Viking freezer issues and take control of your appliance maintenance.
With proper care and attention, you can keep your Viking freezer running smoothly and effectively, preserving the quality and freshness of your food items.
Why Is Your Viking Freezer Not Freezing?
Your Viking freezer might not be freezing properly due to several underlying factors.
This section will discuss the various reasons and how to diagnose them for an efficient cooling system.
1. Dirty Condenser Coils
One common issue is dirty condenser coils, which prevent the freezer from properly dispersing heat.
This results in inefficient performance and inadequate cooling.
To fix this, clean the coils regularly to maintain optimal performance.
2. Faulty Evaporator Fan Motor
A faulty evaporator fan motor could hinder air circulation within the freezer compartment.
Inspect the evaporator fan motor for any visible damage or malfunction, and consult a professional technician if it needs replacing.
3. Temperature Control Thermostat
An improperly functioning temperature control thermostat could cause temperature fluctuations in your Viking refrigerator.
Check to see if the thermostat is set to the correct temperature, and replace it if it’s defective.
4. Ice Buildup
Too much ice buildup in the freezer compartment might obstruct the evaporator coils, leading to poor cooling performance.
You can mitigate this issue by defrosting the unit according to the manufacturer’s recommendations.
5. Electrical Issues
Ensure your power cord and electric panel are working correctly.
Power surges or inconsistencies in the power supply might cause the Viking freezer to malfunction.
In addition, check the control boards and defrost timbers to ensure proper functioning.
A professional electrician may be needed to address these issues safely.
By addressing these causes, you can improve your Viking freezer’s efficiency and fix the issue of not freezing.
Consult with a Viking Refrigerator Factory Authorized Service if you require further assistance or have specific concerns about your unit.
How To Fix A Viking Freezer Not Freezing
First of all, ensure that your power supply is functioning well.
Unplug the freezer and check your outlet with a different device, like a Viking Microwave or a hairdryer, to make sure it’s getting power.
1. Clean the condenser coils
Dirty condenser coils can prevent your freezer from freezing efficiently.
To clean the coils, unplug your freezer and then use a vacuum cleaner attachment to remove dust and dirt from the coils.
This will help maintain the optimal temperature in your freezer.
2. Check the defrost timer
A faulty defrost timer can lead to your Viking freezer not freezing.
If your freezer is not advancing or gets stuck in the defrost cycle, you may need to replace this component.
If you are unsure, consult your freezer’s manual or Viking Freezer Product Support on replacing the defrost timer.
3. Inspect the evaporator fan blade
A damaged or blocked evaporator fan blade can cause your freezer not to freeze.
Inspect the blade for signs of damage or debris.
Ensure that the blade can spin freely, clean it if necessary, or consider replacing it if damaged.
4. Examine the door gasket
A faulty door gasket can prevent your freezer from maintaining the right temperature.
Check the gasket for signs of wear or damage, and if needed, replace it with a new one for optimal freezer performance.
5. Check the start relay
The start relay ensures the proper functioning of the compressor.
Test its continuity using a multimeter between the run and start terminal sockets.
If there’s no continuity or you notice a burnt smell, replace the start relay.
6. Verify the temperature setting
Your Viking freezer should have a temperature range between 0° and 2° F (-17° to -16° C) to maintain optimal freezing.
Place a thermometer in your freezer and check the temperature after five to eight hours.
If it’s out of range, adjust and monitor accordingly.
In some situations, refrigerator components may be complex, and it’s important to contact qualified professionals for repair services.
Always exercise caution to avoid electric shock or further damage to your appliance.
How To Prevent The Problem
Here are the best ways to prevent your Viking freezer from not freezing again.
1. Regular Maintenance by an Appliance Technician
Scheduling regular maintenance checks by a qualified appliance technician is an excellent way to prevent problems with your Viking freezer.
The technician can examine the components and performance of your freezer, ensuring that any potential issues are addressed promptly.
2. Clean Condenser Coils
Dirty condenser coils can lead to inefficient performance and cause your freezer to struggle to maintain the correct temperature.
Clean them every 6 months to keep your freezer working efficiently.
If the coils are accessible behind or beneath your freezer, ensure they are clean; if they are inside the freezer walls, you don’t need to clean them.
3. Protect from Power Surges
Power surges can damage the components of your Viking freezer, leading to malfunctions.
To prevent this, consider investing in a surge protector to safeguard your appliance from electrical damage.
4. Set an Appropriate Temperature
Ensure your freezer is set at the correct temperature range, between 0° and 2° F (-17° to -16° C).
This will help maintain efficient performance and prevent issues with items not freezing properly.
5. Unplug During Electrical Work
If you’re planning any electrical work in your home, unplug your freezer to prevent the risk of electric shock.
This will also ensure that the freezer’s components are not damaged during the process.
6. Factory Authorized Service
Whenever you require service or repairs for your Viking freezer, use a Viking Refrigerator Factory Authorized Service to ensure that genuine parts are used in the repairs.
This will help maintain the performance and longevity of your appliance.
By taking these preventive measures, you can keep your Viking freezer running efficiently and effectively, minimizing the odds of experiencing the problem of items not freezing properly.
Adrian is an ISCET licensed professional that has completed the National Appliance Service Technician Certification Exam and has the expertise to diagnose and repair any appliance. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards.
