Seeing an error code flash on your washing machine right before you start a load of laundry is frustrating.
When E10 or E11 appears on Electrolux washers, it signals an issue filling the washer with water. Finding the root cause, from closed taps to faulty parts, is key before these trouble codes can be cleared.
The good news is many E10 and E11 causes can be fixed with simple DIY troubleshooting before calling the repair person. This article explores what triggers these fault codes plus practical steps to stop the E10 or E11 from returning.
What Does E10 or E11 Mean on Electrolux Washer?
Electrolux washing machines may sometimes display error codes E10 or E11 on the digital control display to alert owners of a performance problem that needs troubleshooting.
So what do they mean anyway? E10, E11, C1, are the same or different? Let’s take a look at each of them:
E10 Error Code
The E10 error code means that the washer is having a problem with water supply fill problems or it’s drining but at an incorrect rate.
In essence, what this code means is that it is taking too long to fill with water at the start of the wash cycle.
This error code can be displayed on different Electrolux washer models, including their front-load washing machines, top load washers, as well as their washer-dryer combo units.
E11 Error Code
Similarly, the E11 error serves the same purpose. If you see the E11 error code on your machine, it means that water is not filling the wash tub quickly enough once the cycle starts – it can also occur anytime during the wash cycle.
What are the Causes of E10 and E11 Codes?
There are different causes behind the E10 or E11 error code on your Electrolux washer. But one of the most common reasons is water supply.
When it comes to the water supply causing fill issues, there are a few things to look at:
1. Tap Closed or Restricted Valves
Sometimes, a water tap can accidentally get closed or shut-off valves that supply the hoses can become twisted or partially twisted. When that happens, water flow becomes restricted, resulting in longer fill times and E10 or E11 codes.
2. Inadequate Water Pressure
Your washer drum needs adequate pressure (around 30-120 PSI). So when the water pressure is below the recommended pressure range, it can cause the wash basket to fill slowly, which leads to the error code.
3. Twisted or Kinked Inlet Hoses
If the water fill hoses going from your water supply line to the back of the washing machine are bent, kinked, or twisted, it can reduce the water flow, which ultimately results in longer fill times.
Aside from water supply issues, draining problems can also cause the E10 or E11 error code to appear on your washer. Here are some of the causes to inspect if you suspect a draining issue:
4. Kinked Drain Hose
Same as with inlet hoses, if the drain hose has kinks or sharp bends, it can restrict or slow down the flow of water leaving the drum.
Remember, draining issues can also trigger the E10 or E11 error code – so since the machine is having difficulty draining water quickly, the E10/E11 error code will appear on your machine.
5. Improper Drain Hose Height/Positioning
There’s a proper way to position your drain hose. If you do it incorrectly (i.e., you position it too high), it can lead to draining issues.
If you don’t know how to position your drain hose properly, consult your user manual. But in most installations, the hose is positioned no more than 8 feet above the floor.
6. Clogged Drain Pump Filter
The drain pump in your washer pulls water out of the washer tub during operation. If the pump becomes clogged, it can slow down water removal and lead to slower fill times.
Finally, electronic part failures can also trigger the E10 or E11 error code. Let’s take a closer look at the failures triggering the error code:
7. Faulty Pressure Sensor
Inside your washer lies a pressure sensor that monitors the water level and gives feedback to your main electronic control board. If the sensor is faulty or starts malfunctioning, it can give false readings on fill times.
8. Defective Inlet Valve Solenoids
The electrical solenoids on your water inlet valves activate the valve to allow water flow. If these solenoids fail, the valve may not open fully or quickly enough, thereby increasing the fill time.
9. Malfunctioning Control Board
Like any electrical appliance, the main control board in your Electrolux washer can fail over time. Although not the most common reason, damaged control boards can cause continuous E10 or E11 errors even when the fill system components are good.
How to Fix E10 or E11 on Electrolux Washer
When error code E10 or E11 shows up on your Electrolux washing machine display, there are a series of troubleshooting tips you can try before calling for help.
Follow these steps below to diagnose and fix the issue:
Step 1: Check Water Taps and Supply Pressure
To inspect the water taps and supply pressure in your machine, do the following:
- Locate the water supply shut-off valves for the washer’s inlet hoses.
- Turn both hot and cold water valves completely counter-clockwise to the fully open position.
- Let a nearby sink faucet run on full to check water pressure. The water pressure should be between 30-120 PSI. You can use a pressure gauge to check the pressure at the inlet hose fitting.
- Pull the washing machine out from the wall to access inlet hoses behind. Inspect the hoses found for tight bends, kinks, or flattened areas of the hoses.
- Straighten crooked sections of hose (if any).
- Only disconnect the inlet water lines from the machine itself (leave it connected at the shut-off valves) and inspect inlet screen meshes inside the washer connections for trapped debris.
- If there’s any trapped debris (or it’s dirty), rinse them out using water to clear the blockages.
This should restore your water pressure and fill time. If it doesn’t, then it isn’t the underlying problem. In that case, proceed to step 2.
Step 2: Clean Inlet Hose Filters and Valves
To clean the inlet hose filters and valves in your machine, do the following:
- Shut off the hot and cold water supply valves behind the washing machine. You can place towels underneath to catch drips.
- At either end of the inlet hoses, use pliers to fully loosen the fittings. Once you have succeeded in doing that, set aside the rubber gasket rings.
- Flush out mesh filters inside the female hose end connectors with water to clean mineral deposits. After flushing, shake the hose to remove excess water.
- Reattach the inlet hoses to their corresponding HOT and COLD machine connections. Make sure that the gaskets are seated properly to prevent leaks.
- Slowly turn back on shut-off valves. After you must have turned it on, ensure that there are no leaks at both inlet valve connections before using the machine.
If the inlet hose filters are clean and without obstructions (debris), the E10 or E11 error code will automatically clear off. If it doesn’t, try step 3.
Step 3: Ensure Drain Hose Has No Kinks and is Positioned Properly
To inspect and properly position your drain hose, do the following:
- Pull your machine forward to visually inspect the plastic drain behind the unit.
- Maneuver the hose to sit with smooth bends and avoid any folds pinching the line.
- Use a tape to measure and confirm that the drain outlet is between 4-8 feet above floor level. This is important because excess height can prevent proper draining during fill cycles.
- Remove accumulated lint or debris from the standpipe/tub drain opening where the drain hose sits inserted inside. Make sure that the opening is unobstructed.
And with that, you have ensured that there are no kinks on the drain hose and positioned properly. Still having issues after trying that? Check out the next step.
Step 4: Remove and Clean the Drain Pump Filter
To clean the drain pump filter in your machine, do the following:
- Access the drain pump by twisting the small round acrylic access port on the front lower left part of your machine. Then pull the door open.
- Rotate the plastic filter counterclockwise inside the pump opening to unthread.
- Remove the filter and rinse debris off it using water.
- Return the drain pump filter with the arrow facing up vertically. Turn clockwise to tightly reinstall it.
- Close the small acrylic access door when you are done.
And that’s it! With that, you would have been able to clean the filter and erase the E10 or E11 error code. But what if the problem still persists? If it does, troubleshoot it by trying the next step.
Step 5: Run a Diagnostic Test Cycle
To run a diagnostic on your Electrolux washer model, do the following:
- Enter diagnostic mode on your machine by pressing or holding the “Start/Pause” button for 5+ seconds until codes appear on the digital screen.
- Use the program dial to toggle the status of each component like water valves and drain pump. Correct any stored error codes.
- Exit the diagnostic programming by holding down the power button for over 5 seconds till controls reset.
- After the reset, load towels and run a complete test cycle, including drain + spin, to check if it functions correctly before using it with your laundry items.
Did the error code clear after trying that? If yes, congratulations! And if not, then you are most likely dealing with a faulty component.
Step 6: Replace Defective Parts
If you are still experiencing the same error code despite trying everything in this guide, then the chances are that there’s a defective part triggering the error code.
The parts in your washing machine capable of triggering this error code (E10 or E11) are the pressure sensor switch, water inlet valve solenoid, and control board.
Follow the steps outlined below to learn how to replace those defective parts:
Order a replacement part specific to your washer model. Be prepared to input the washer’s brand name, model #, and serial for proper matching.
To replace the pressure sensor switch, do these:
- Locate the plastic air tube running from the sensor near the control board.
- Disconnect tubing and unplug wiring harness. Remove the mounting screws to detach the faulty pressure sensor switch.
- Replace the faulty pressure sensor switch with the new switch you ordered. Remount the screws and connect the tubing and wiring harness.
To replace the water inlet valve solenoid, do these:
- Shut off water lines and disconnect the water inlet hose.
- Label wires, detach wiring harness, then unscrew valve mounting bracket to remove the valve.
- Finally, transfer fittings/lines to the new valve.
To replace the control board in your machine, do the following:
- Unplug power cord and remove top panel screws to access the control board.
- Label and disconnect all wiring plugs and ribbon cables.
- Transfer them to the replacement board and reassemble the washer.
Once you are done with the hardware replacement, run a calibration sequence or air tube purge cycles so new parts can sync properly before returning the washer to normal service.
How to Reset E10 or E11 Codes on Electrolux Washer
After you are done with troubleshooting and must have fixed the root cause behind the error code E10 or E11, you’ll have to clear the existing error from memory before using the washing machine again.
To reset your Electrolux washing machine, do the following:
- Locate the power cord plugged into the rear of the Electrolux washing machine and follow it back to the 120V wall outlet.
- Completely unplug the power cord from the outlet.
- Set a timer for 1 minute or more. This allows the circuits in your machine to fully discharge and reset the electronic components.
- After a minute has passed, firmly plug the power cord into the wall outlet.
- Press the standby button on your washing machine controls to power your unit back on.
There you have it! That’s how to reset your washer. After resetting, check your unit for any blinking lights or codes on display.
If there’s any, press and hold the delayed wash button for 3+ seconds to clear memory. This should reset any active error indicators.
Resolving frustrating E10 or E11 error codes on your Electrolux washer is possible with some targeted troubleshooting.
Start by checking for water supply restrictions and proper drain system functioning before moving to replace internal components. Look for simple solutions like straightening kinked hoses first.
Clear error history after repairs by resetting the washer electronics.
Finally, always confirm fixes with a test cycle run to ensure the error code does not come back.
Catching and correcting E10/E11 issues promptly preserves your washer’s lifespan and performance – saving you the costs and hassle further down the road.