Electrolux washers are efficient and reliable appliances, but just like any other, they sometimes present problems. A common frustration with most washers is when the machine doesn’t drain properly, and you’re left with a pool of dirty water at the bottom of the tub.
If you’re facing this problem with your Electrolux model, there are a few possible causes and some simple steps you can take to get things working again.
Fortunately, the problem is easy to understand and just as simple to rectify. Keep reading to get the full guide on solving the drainage issues with your Electrolux washer, and get back to washing your clothes.
Why Is Your Electrolux Washer Not Draining?
Several components might be the cause of this frustrating, draining issue. Understanding these components and the reasons behind their failure can help you troubleshoot the problem and figure out your next steps.
1. Internal or External Drain Hose Issues
The drain hoses allow the water in your appliance to exit the washer tub during the drain cycle. If either the internal or external drain hoses become kinked, clogged, or haven’t been installed correctly, the water flow can be obstructed, and dirty water won’t be able to exit your appliance.
Additionally, if there is any damage to the hoses, such as a crack, this can also lead to improper drainage.
2. Damaged Pump Guard Filter
The pump guard filter is designed to trap foreign objects before they reach the drain pump and cause any damage to it.
However, this filter itself can also become clogged and cause mishaps. If it’s clogged or damaged, the flow can be blocked, leading to poor drainage or no drainage.
3. Faulty Lid Switch
The lid switch is a safety component found on top-load washers. This part ensures the washer stops spinning or draining when the lid opens.
Naturally, if the lid switch is damaged or faulty, the washer might be prevented from draining because the feature might be activated even when the lid is closed.
4. Clogged Sump Hose Filter
The sump hose filter is found at the bottom of your washer’s tub, and it helps prevent foreign objects (like items you might have left in your pockets) from reaching the drain pump.
If this filter or any other becomes blocked or clogged with lint, debris, or any other obstructions, it can impact your appliance’s drainage until it is cleared out.
5. Faulty Drain Pump
The drain pump is the most vital element in the draining process, as it allows the water to exit the machine after the wash cycle.
If this pump is blocked, damaged, or faulty, it won’t be able to drain the water effectively, leaving dirty water trapped in your washer’s tub.
6. Worn Belt
In some types of washers, a belt holds other components in place and allows the appliance to operate properly.
This belt might sometimes become worn or slip, preventing the washer from reaching a high speed during the spin cycle and removing all the water from your clothes. Wet clothing might lead you to believe that the washer isn’t draining when in fact, it has a spinning issue.
How to Fix an Electrolux Washer Not Draining Properly
Now that we’ve identified some potential culprits of your washer not draining, you can explore this guide to solve the issue quickly and effectively.
1. Manually Drain the Appliance
Before you get started with any other checks and troubleshooting steps, you need to remove excess water from your washer.
For safety’s sake, turn off the appliance and unplug it from the power source. Next, look for the drain hose located at the back or bottom of the machine; place the end of the hose in a bucket to empty the water.
If it doesn’t drain out thoroughly, you might need to use a cup or a jug to remove the last of the water from the tub manually.
2. Perform a Reset
Sometimes, a simple reset can help reset the internal components of your appliance and resolve minor glitches. If there has been a glitch in the electronics, it might have disrupted the draining process.
Turn off your washer and, unplug it, allow it to remain unplugged for a few minutes while the power drains fully. Next, plug it back in and restart the machine to see if the drainage problem persists.
3. Check the External and Internal Hoses
Next, inspect the internal and external drain hoses. Check them for any kinks or twists, and make sure that they’re positioned in a way that will allow water to flow freely through them.
Detach them and check for anything clogging them inside. You can also run hot water through the hoses to remove grime build-up.
Finally, check them for any damage, such as a crack or a hole in the hose. If there is any visible damage, they will need to be replaced since this can also cause leaking in your washer.
4. Investigate the Lid Latch
Next, you must investigate the lid latch on your washer to ensure it functions correctly.
You can do this by simply opening and closing your washer lid a few times and listening for a clicking sound. This sound indicates that the switch is activating.
However, even if you do hear a click upon closing the lid, this doesn’t rule out an issue with the lid switch – and if the other troubleshooting methods don’t solve the problem, you could have this assessed by a professional technician.
5. Check the Drain Pump
Next, locate the drain pump of your Electrolux washer (usually found at the bottom of the front or back of your appliance). Remove any debris or foreign objects that might be blocking the pump.
You might need to replace the pump if you notice any wear or visible damage.
6. Clean the Sump Hose Filter
You can also locate the sump hose filter at the bottom of the tub of your washer. Carefully remove and clean it, removing any lint, grime build-up, or obstructions.
Rinse it thoroughly under warm water and then reinstall it.
7. Clean All the Drains and Filters
You can repeat this process with the other drains and filters in your washer, such as the pump guard filter and any other filters in your machine. You can check your user manual to identify any particular areas to clean.
Make sure to clean each component carefully and according to the manufacturer’s guidelines.
8. Check the Belt
In the case that your washer uses a belt, you might wish to check this component as well, simply to ensure that it’s in working order and securely in place.
As mentioned, if the belt is worn or loose, it might impact the spin cycle and leave excess water on your clothes, making it appear as though the appliance isn’t draining.
9. Check the Control Board
Finally, if you have performed all the other checks and the drainage problem persists, you might have an internal error with your control board, and it might be worth examining this as well.
However, this part involves electrical components. If you are not confident working with these types of parts, it’s best that you contact a professional appliance technician to check it out and help you diagnose the issue.
Frequently Asked Questions
Is it necessary to check both the internal and external drain hoses?
Yes, it’s crucial that you take the time to inspect both hoses. Kinks, clogs, or improper installation can affect either one, causing drainage problems in your appliance.
Can I clean the drain pump myself?
Yes, in fact, it’s recommended.
You can clean the drain pump by removing any debris or foreign objects that may be blocking it. However, always do so cautiously and consult the user manual or seek professional assistance if unsure about the process.
How often should I check the drains and filters?
It’s recommended to check and clean the drains and filters of your washer every few months or as needed.
Regular maintenance helps prevent blockages and ensures proper drainage, which means you can likely prevent this issue from occurring in the first place if you maintain your drains and filters well.
What should I do if none of the troubleshooting steps resolve the drainage issue?
If you’ve followed all the steps in this article and the washer still won’t drain properly, it might be time to contact a professional technician or Electrolux customer support for further assistance.
These professionals can provide specialized guidance based on your specific model and situation.
Adrian is an ISCET licensed professional that has completed the National Appliance Service Technician Certification Exam and has the expertise to diagnose and repair any appliance. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards.
