How To Fix Whirlpool Cabrio UL Code: 5 Solutions 

Picture this: You’ve successfully loaded your Whirlpool Cabrio washer and pressed the desired buttons. Now, you are waiting for your wash cycle to start.

Instead, you receive a blinking UL code and the cycle refuses to start.

The Whirlpool Cabrio UL code forces you to change your laundry plans due to an unbalanced load.

This blog post dives into the reasons behind this code and explores ways to get your washer back in rhythm. So stay tuned!

Before analyzing these reasons, let’s identify some of the most affected Whirlpool Cabrio models with this UL error:

  • Whirlpool Cabrio WTW4900BQ
  • Whirlpool Cabrio WTW4800AR
  • Whirlpool Cabrio WTW4810HW
  • Whirlpool Cabrio WTW4900AR
  • Whirlpool Cabrio WTW4900SB
  • Whirlpool Cabrio WTW5000SA
  • Whirlpool Cabrio WTW5050SR
  • Whirlpool Cabrio WTW5200SQ
  • Whirlpool Cabrio WTW5600XW
  • Whirlpool Cabrio WET4100XQ
  • Whirlpool Cabrio WET4200XW
  • Whirlpool Cabrio WET4500SQ
  • Whirlpool Cabrio WET4600BQ
  • Whirlpool Cabrio WTW5000DW
  • Whirlpool Cabrio WTW6600SW
  • Whirlpool Cabrio WET4800SQ
  • Whirlpool Cabrio Platinum WTW8900BC0
  • Whirlpool Cabrio WTW7800XW2
  • Whirlpool Cabrio WTW8800YC1
  • Whirlpool Cabrio High-efficiency WHE7700XW
  • Whirlpool Cabrio High-efficiency WHF7500CC

What Does UL Mean on a Whirlpool Cabrio Washer?

  • Meaning: When your Whirlpool Cabrio washer flashes “ul”, it means its inability to achieve a stable spin cycle. So, the drum might be wobbly.
  • Safety Feature: An unbalanced wash load increases the wobbling and vibration inside the tub. This problem may develop into complex internal damage and the washer might even walk across the kitchen floor. This triggers the built-in “ul” safety mechanism, which halts the operation.
  • Impact on Use: An “UL” alert interrupts your wash cycle. It leaves your clothes wet and delays your laundry day plans. You might be forced to wash these clothes manually.
  • Warning Signs: Unbalanced loads cause noticeable thumping and banging noises. Also, the drum might look as if it’s struggling to spin. Moreover, the washer may stop suddenly.
  • Importance of Addressing: Aside from delaying your laundry plans, your washer may suffer from more complex damage to internal parts. This may lead to costly repairs and replacements.

Why Does Your Whirlpool Cabrio Washer Show UL Code?

The Whirlpool Cabrio washer ul error tries to grab your attention to an unbalanced load. Simply, your washer fails to reach smooth spinning during spin cycles. The ul fault may appear due to a variety of reasons, including:

1. Uneven Load Distribution

This is the most obvious cause behind this error message. It results from threatening the equilibrium of the inner tub. When you stuff your heavy comforters, towels, blankets, or jackets on one side of the washer, the unbalanced load fault appears.

Also, an excessively light load leads to an unbalanced drum. This small load makes the laundry gather on one side during the spin cycle, leading to imbalance.

2. Worn Suspension System

Suspension system problems refer to a mechanical fault associated with problematic suspension rods, cracks in the stator,  and faulty springs. These components support and cradle your washer’s drum while absorbing shocks and vibrations.

Over time, this mechanical issue emerges as these components become weaker. This issue triggers the Whirlpool Cabrio “ul” code and causes the wobbling and quaking movements of the tub and loud banging noises.

3. Uneven Seals

Another often underestimated cause for the unbalanced load code is the Uneven seals around the door lid. While a properly functioning seal helps distribute water evenly and dampen vibrations, a compromised seal might not perform these tasks as effectively.

In some cases, this can lead to uneven water distribution within the tub during the spin cycle, which the washer’s sensors might misinterpret as an unbalanced load and trigger the “uL” code. Additionally, a compromised seal might not absorb vibrations as well, contributing to the wobbling that can also trigger the code.

4. Clogged Drain Pump

A clogged drain pump may fail at removing excess water during the spin cycle. Stuck objects like coins and buttons can obstruct this pump hindering its ability to drain the water. This scenario results in uneven water drainage. So, one of the drum’s sides may hold too much water than the other side. This contributes to an unbalanced load issue.

Moreover, a heavily clogged drain pump puts extra pressure on the water pressure switch. This switch communicates with the washer’s control unit. If the clogged drain pump disrupts the normal water pressure levels, the switch’s basic sensor might send a faulty signal to the control board, leading to a false “uL”.

5. Unlevel Washing machine

If your Whirlpool Cabrio washer sits on an uneven floor, the wobbly dance of the spin basket takes over. This makes one of the legs sit lower than the other three. Besides the floor’s nature, you can blame the washer’s problematic legs (especially the back legs). Uneven or unbalanced legs are associated with improper installation.

How To Reset Whirlpool Cabrio Washer UL Code

While this is not always an effective fix, resetting your Whirlpool Cabrio washer might clear the uL washer. This process allows the sensors and other electrical components to refresh. Therefore, you should give it a try before delving into more complex repairs.

Here’s how to do it:

  1. Power down: You should unplug the washer from the power cord.
  2. Let the appliance rest: Allow the washer to stay unplugged for around 10 minutes.
  3. Power on and give it a test ride: Plug your Whirlpool Cabrio washer back on and locate the start button on the control panel. Press start to run a new cycle (pick a short drain and spin cycle. Check if the code has cleared. If not, proceed to the next repair steps.

How To Fix UL Error Code on Whirlpool Cabrio Washer

At first, your Whirlpool Cabrio “uL” may seem puzzling. But when you understand its meaning and causes, you can easily tackle it. You can consider it one of the easiest washing machines’ error codes. Here’s how to fix it:

1. How To Fix Uneven Load Distribution

To fix this loading issue, you should avoid overloading your Whirlpool Cabrio washer. Don’t stuff wet clothes, or bulky items like towels and blankets on one side. The weight of the wet laundry can be more than you expect, so factor that in when loading.

Also, don’t underload the drum. Remember, a balanced load is key to resolving this problem. To achieve this, you can check your washer’s manual for load and capacity information.

2. How To Fix Worn Suspension System

To fix a problem with your Whirlpool Cabrio washer, you need to examine it closely. To access this part of the top-loading washer, follow these instructions:

  1. Keep safety your top priority and unplug the washer from its power source.
  2. Remove the rear panel to reveal the washer’s interiors ( in some models, you may need to remove the top panel. Again, check your manual for the correct information.
  3. Search for the 4 suspension rods. They are long metal rods that extend from the outer tub to the washer’s frame.
  4. Inspect them for cracks or visible damage. If you find any signs, you should get suitable replacement parts for your appliance type. You can find these parts and accessories in a physical home improvement store or an online store.
  5. To remove damaged rods, you should compress each one, release their holding clips, and then detach each rod carefully.
  6. Install new rods in the same old position.
  7. Check the springs that connect the tub to the frame. If they are corroded or worn out, replace them.
  8. As for the stator, you should contact a certified appliance repair technician. This is a part of the motor and it is not easy to DIY fix.

3. How To Fix Uneven Seals

An uneven or slipped door seal can trigger a false Whirlpool Cabrio UL code. In most cases, you can easily inspect and evaluate the seal’s condition. Also, you can easily adjust it if it is misaligned. A cracked seal needs a full replacement. You should in a pro to handle this issue for you.

Use your hands to reseat a door seal with minor unevenness. Push the misaligned part until it is reunited with its groove. While at it, bring a clean damp cloth to wipe down the rubber seal. Removing dirt and debris helps the seal maintain its flexibility and even appearance.

4. How To Fix Clogged Drain Pump

Handling drain pump problems is not for all DIYers, as it is a complex electrical component. But if you are familiar with this part, you can follow these troubleshooting steps:

  1. After unplugging the appliance, you should remove the front panel using a flathead screwdriver.
  2. Look for this pump at the bottom of the washer, near the front.
  3. You can identify it from its circular or rectangular appearance and the multiple wires and hoses attached to it.
  4. Use the same screwdriver to remove the pump’s protective cover.
  5. Carefully inspect the pump’s assembly for any obstructions and remove them.
  6. To ensure optimal water drainage in your Whirlpool Cabrio washer, check the drain hose and free it from any present clogs.
  7. If the pump’s problem is related to the motor, don’t hesitate to hire a professional technician.

5. How To Fix Unlevel Washing Machine

Fixing this problem is a walk in the park if you have a self-leveling Whirlpool Cabrio washer. Self-leveling washers might have a built-in self-adjustment feature using built-in sensors and automatically adjustable legs. So, check whether your washing machine model comes with this feature.

For other models, use a spirit level. Position this tool across the center of the washer’s top surface. Observe the level’s bubble. The bubble’s position can reveal the presence of unbalanced legs, as it will lean toward the direction of the tilted or unbalanced legs.

Use your socket wrench to adjust the leg height.

You can also use a piece of plywood or cardboard to support the shorter legs. This way, you can ensure that all legs are in perfect condition and properly installed.


In conclusion, the UL code on your Whirlpool Cabrio washer indicates an unbalanced load. This problem can be caused by uneven load distribution, a worn suspension system, uneven seals, a clogged drain pump, or an unlevel washing machine.

To resolve these issues, avoid overloading or underloading the washer, inspect and replace damaged suspension rods and springs, adjust or replace uneven seals, clear clogs from the drain pump, and use self-leveling features or adjust the leg height.

Following these steps will help ensure smooth operation and prevent the UL error code from recurring.

Want more insight on other Whirlpool Cabrio washer problems, check out this blog post on the 11 most common Whirlpool Cabrio washer problems.

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