A washing machine is a vital appliance in any household, and a malfunctioning one can be a significant inconvenience. One of the most common issues people face with their washing machines is when it stops draining water properly.
If you have a Samsung washer that is not draining water, don’t panic! There are a few simple ways to fix it, and in this article, we’ll go over some of the most common causes and solutions.
Why is Your Samsung Washer Not Draining?
Before attempting to fix the problem, it’s important to understand what might be causing it. A washer that won’t drain might be an indication of a serious issue, or it could be a quick fix.
Here are some of the possible causes:
1. Clogged Drain Hose
A clogged drain hose is one of the most common reasons a washing machine won’t drain. The drain hose can get clogged with lint, dirt, or other debris, preventing the water from draining out of the machine.
If you suspect that the drain hose is clogged, it’s essential to disconnect it from the machine and check it for any blockages. You can also check the water supply hose.
2. Faulty Drain Pump
Another reason your Samsung washer may not be draining could be a faulty drain pump.
The drain pump is in charge of pumping the water out of the machine, and if it’s not working correctly, the water won’t drain out. If you hear a humming noise, but the water isn’t draining, it’s likely that the drain pump is faulty.
3. Faulty Water Level Sensor
A faulty water level sensor can also cause the washing machine not to drain water. The water level sensor detects the flow of water and water levels in the machine, sending a signal to the control board to stop filling the machine.
A faulty water level sensor may not send the correct signals to the control board to stop filling the machine, causing it not to drain at the right time or even to stop in the middle of a wash cycle.
4. Clogged Filter
Some Samsung washing machines come equipped with a filter that can get clogged with lint, dirt, or other debris. A clogged filter will likely prevent the water from draining out of the machine, so it’s essential to check and clean it out on a regular basis.
5. Faulty Control Board
If, however, none of the above seems to be the problem, the issue could be a faulty control board. This component acts as the brain of the appliance and controls all the functions of the washing machine, including the draining process.
If it is faulty, it may not send the correct signals to the drain pump, preventing it from working correctly.
6. Faulty Washing Machine Timer
The washing machine timer is responsible for controlling the different cycles of the machine, including the draining cycle. If the timer is faulty or malfunctioning, it may not allow the machine to enter the draining cycle, causing water to remain in the drum.
One way to test whether the timer is the issue is to manually advance the timer to the draining cycle and see if the machine starts draining. If it does, the timer may need to be repaired or replaced by a washer repair service.
7. Broken Suspension Rod
A less common cause of a drainage issue is the suspension rod. The suspension rods are responsible for supporting the drum of the washing machine and keeping it balanced during the spin cycle.
If one or more of the suspension rods are broken, the drum may become unbalanced, causing the machine not to drain thoroughly.
Additionally, a broken suspension rod can cause the drain hose to become kinked, preventing water from flowing out of the machine. In this case, the suspension rods must be replaced to fix the issue.
How to Fix a Samsung Washer That’s Not Draining?
Now that you’re aware of the potential causes of your problem, here are some steps you can take to rectify it and get back to your laundry ASAP.
1. Manually Drain Your Washer
If your Samsung washer is not draining water and you need to remove the water from the drum, manually draining the washer may be necessary. Here are the steps to manually drain a Samsung washer:
- Unplug the washing machine to ensure safety.
- Locate the drain hose. It is usually a thick, corrugated hose located at the back of the machine.
- Position a bucket or basin on the floor beneath the hose to catch the water.
- Remove the clamp holding the drain hose in place and carefully lower the hose into the bucket.
- Allow the water to completely drain from the machine. This process may take several minutes, depending on the amount of water in the drum.
- Once the water has drained completely, remove the drain hose from the bucket and reattach it to the machine.
- Reconnect the washer to the power supply, turn it on, and run a cycle to ensure it drains properly.
However, manually draining your Samsung washer is only a temporary solution and should only be done as a last resort.
If the machine continues to have issues with draining water, it may indicate a larger problem, such as a clogged drain hose or a faulty drain pump. Addressing the underlying issue is recommended to prevent future problems with your washing machine.
2. Check the Drain Hose
The first thing to check if your washer isn’t draining is the drain hose for any blockages. Disconnect the hose from the machine and check for any debris inside.
You can use a small brush or a long, thin object to remove any blockages. You can also run the hose under warm water and give it a clean to remove any grime or buildup inside it.
While you’re there, be sure to check for any signs of damage.
3. Clean the Filter
If your Samsung washing machine has a filter, it’s essential to clean it regularly, whether you have issues with your machine or not. A dirty or blocked filter will cause drainage problems and other long-term issues with your appliance.
You can find the filter behind a pump filter access panel at the bottom of the machine. Remove the access panel and clean the filter with a brush or a soft cloth and warm, soapy water.
4. Clean the Drain Pump Filter
Some Samsung washing machines also have another small filter in the drain pump that can get clogged with lint and debris.
You can find the filter by removing the front access panel of the washing machine; once located, you can clean it and check for any obstructions. Make sure to replace the access panel once you have cleaned the filters.
5. Check the Drain Pump
If the drain hose and drain filters are clear, the problem may be a faulty drain pump. You can check the drain pump by listening for a humming noise when the machine is trying to drain the water.
If you hear a humming noise, but the water isn’t draining, it’s likely that the drain pump is faulty. You can replace the drain pump yourself or call a washing machine repair service to do it for you.
6. Level Your Appliance
If your Samsung washer is not draining water properly, it may be due to the machine being unlevel. An unlevel washer can cause the drum to become unbalanced during the spin cycle, preventing water from draining thoroughly or even creating a leak.
You can use a level tool to check if the machine is level. Place the device on the top of the washer and check if it is balanced.
If the machine is unlevel, adjust the machine’s feet to level it. Turn the feet clockwise or counterclockwise to adjust the height of the machine.
7. Check the Water Level Sensor
This component is responsible for monitoring the water supply, and if the water level sensor is faulty, you may simply need to replace it.
You can check the water level sensor by testing it with a multimeter. If you don’t have the correct knowledge or equipment for this, call for a professional to help you diagnose the problem.
If the water level sensor isn’t sending the correct signals to the control board, it’s likely faulty, and you’ll need a new one.
8. Replace the Control Board
If none of the above solutions solve the issue, the problem could be a faulty control board. You would need to have this confirmed by an appliance specialist.
You can replace the control board yourself if you are experienced in repairing electrical appliances. However, it’s essential to take all necessary precautions when working with electrical appliances, and if you’re unsure of your abilities, it’s best to leave it to the professionals.
9. Check the Drainage System
Finally, if the problem persists, it’s vital to check the drainage system of your house.
Make sure that the drain hose is not kinked or twisted and that it’s not too far down the drainpipe. If the drain standpipe is too low, the dirty water won’t drain out of the machine correctly.
Adrian is an ISCET licensed professional that has completed the National Appliance Service Technician Certification Exam and has the expertise to diagnose and repair any appliance. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards.
