Are you frustrated with deciphering the cryptic error codes on your Samsung washer? You’re not alone! Modern washing machines like Samsung’s high-tech models often rely on complex systems and sensors to ensure efficient and effective cleaning. However, when something goes wrong, understanding the error codes that appear on the display can be quite challenging.
These codes appear on the digital display whenever the electronic control detects a component failure or malfunction.
Models without digital displays usually use blinking lights instead to indicate a malfunction. When these error codes appear, it lets you know that there is a problem with your Samsung Washer. Knowing what the code means, and how to fix the problem is essential to return your washing machine to its working order.
In this article, we will go through the various Samsung error codes explain what they mean one by one, and give you tips on how to fix the problem and get your washer working properly once more.
Water Level or Leakage Error Codes (1E, LE, 1C, LC, LC1, 1 1C, 1 LC)
Error codes such as 1E, LE, 1C, LC, LC1, 1 1C, and 1 LC indicate either a water leakage, or there’s a problem with the water level sensors. To fix these types of error codes, start by checking for any unnoticed leaks and fixing them. Even minor leaks can cause these error codes, so be thorough in your inspection.
Check if the washer is properly connected to the water supply, and ensure the hoses behind are not clogged or kinked.
Avoid removing the screw on the back holding the drain hose; if removed, replace it and the holder. Run an empty cycle with no detergents or additives and see if suds appear during the cycle. If they do appear, it means too much detergent or additive has been used.
Repeat the process by running empty cycles until there are no more suds, then see if the codes appear again. If suds do not appear, and the error code continues to appear, then consider getting an expert to handle the repair for you.
Not filling Error Codes (NF, 4C, 4E, 1 4C)
If your Samsung washing machine is displaying these error codes, then it means water is not entering the washer correctly. To fix this error, make sure both the hot and cold water supply hoses are connected correctly to the washer (hot to hot and cold to cold).
If the lines are not connected properly, you will get an error message when the washer attempts to use water during cycles.
Open the water valves completely and run an empty cycle. Drain the hose and insert it properly (6 inches) into the drain pipe. Turn off or unplug the washer for a few minutes, then restore power and try to run a cycle.
If the error code persists, you may need to visit an expert or contact the Samsung Support Center and request service.
Hot & Cold Water Error Code (NF1, 4C2, 4E2, CE, 14C2)
If your Samsung washer displays one of these error codes, it indicates a simple yet crucial issue: the water from the cold water supply is extremely hot. This happens when the supply hoses are accidentally swapped, connecting the cold water to the hot inlet and the hot water to the cold water inlet.
To resolve this issue, correct the connections by matching the water supply to the appropriate inlets. Connect the cold water supply to the cold inlet (typically marked with a blue label), and the hot water supply to the hot inlet (typically marked with a red label).
This type of error does not require professional service. Simply correct the connections, and you’ll be able to continue using your washer without any issues.
Water Drain Error Codes (ND, 5E, SE, 5C, SC, 1 5C)
These error codes indicate that water is not draining properly from the washing machine at the correct speed or not draining at all. You will likely see these error codes if water does not drain, or overflows from the washer. To get your washer draining water again, turn off the washer and ensure it is level.
Inspect the drain hose and check if it is functioning properly. Clean the pump filters, then turn the washer back on and start a cycle. The washer should drain at the beginning of the cycle.
Overflow Error (OE, 0E, OC, 0C, 1 OC, 1 0C)
If your Samsung Washer is displaying these error codes, it means there is too much water in the washer. Check the drain hose for any blockage and clear it. Clean the pump filters, and run an empty cycle to see if the washer drains properly.
Jammed Button Error Codes (E2, bE2, 6E2, BE2*, 8E2*)
These error codes indicate that a button on the control panel is stuck or continuously pressed. To resolve this issue, turn off the washer and unplug it from the power source. Inspect the buttons on the control panel. Press and release each button while gently wiggling it back and forth to ensure proper movement and contact.
Repeat this process for all buttons on the control panel. If any buttons appear to be damaged or the error code persists after turning the washer back on, you may need to contact the Samsung Support team for assistance.
Note: On some Samsung Washer models, the error code BE2* (8E2*) may indicate a Jammed Button Error, while on others, it may signify a Mems Sensor Error.
Voltage Error Codes (9C1, 9C2, PF, 3E*, 2E, 9E1, 9E2, UC, 19C1, 19C2)
These error codes indicate an irregularity in the electrical voltage being supplied to the washing machine. A Power Failure (PF) Error may also occur if the power went out suddenly before the washing machine could properly shut down.
This could happen during a power outage if the machine was unplugged during a cycle, or if the circuit breaker tripped. To resolve this issue, ensure that the washing machine is connected to a dedicated circuit properly and not to an extension cord.
Note: On some models, the 3E* code represents a Voltage Error, while on others, it indicates a Motor Error (listed in the All Other Errors section). Refer to your user manual to determine the specific meaning of the 3E code for your model.
Door Error (dS, d5, FL, LO, L0, dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1)
These error codes appear when the washer door is not properly closed and locked. If your washer is displaying these codes, inspect the latch and ensure it is securely fixed. Check for any obstructions, such as laundry or debris, obstructing the door’s closure.
Verify that the door is firmly closed and properly secured before running a cycle. If the issue persists or if there is visible damage to the door or latch, please reach out to an expert technician or your Support Center for assistance.
Note: This error code may appear even when not in use, especially if the Child Lock feature is activated and there is water present in the tub. Failure to close the door or deactivate the Child Lock within 30 seconds will result in the washing machine draining the tub.
On certain models, dC indicates a Door Error, while on others, it signals an Unbalanced Load Error. Check your user manual to determine the interpretation for your specific model.
Detergent Drawer Error Codes (SDC, 5DC)
These error codes appear when the washer’s detergent drawer is not fully closed or properly seated. To resolve this issue, inspect the drawer and check for any obstructions or detergent buildup preventing it from closing fully. Clear the obstructions and buildups around the drawer before running an empty cycle. The error code should disappear, and you can continue running your washer as usual.
Excessive Suds Error Codes (SUd, 5UD, Sd, 5d, SUdS, 5Ud5)
These Samsung Sud error codes indicate that the washer has detected an oversuding condition. It will pause briefly to allow the suds to dissipate and then continue the cycle automatically. Please note that you may see this error code flashing again at the end of the cycle as a reminder, but this does not necessarily indicate a need for service. This error is typically caused by using an incorrect amount or type of detergent.
Add Door Error Codes (ddC, dC3)
If your Samsung Washer is displaying these codes, it means the Add door is not closed or locked properly. Inspect the latch, and ensure it is securely fixed. Remove any laundry or other items caught in the Add door. If the error code cannot be corrected, then there might be some damage to the Add Door or latch.
Unbalanced Load Error Codes (Dc*, Ub, U6, Ur, UE, 1 Ub, 1U6)
These error codes usually come up when the washer detects an unbalanced load. If you get a Ur code (Unbalanced Load Retry), it means the washer is going to try and rectify the imbalance by adding more water, redistributing the load, and initiating the spin cycle again.
This process may prolong the cycle but doesn’t indicate a malfunction. However, other codes in this category signal that the washer will not complete the cycle due to the unbalanced load.
To resolve this issue, untangle and rearrange the laundry to be more balanced within the tub, then restart the cycle by pressing the Start button.
Note: On certain Samsung Washer models, DC represents an Unbalanced Load Error, while on others, it indicates a Door Error. Check your user manual to determine the interpretation for your specific model.
Calibration Mode (Cb, C6)
Calibration Mode (Cb, C6) is a feature used to recalibrate the weight detection system of the washer. This system adjusts the amount of water used during each cycle based on the weight of the load. Calibration Mode is typically performed during the final stages of installation. It involves the tub or drum rotating back and forth for 1-3 minutes before completing automatically. However, it’s crucial to ensure that the washing machine is completely empty before running Calibration Mode. If there are any items inside, they must be removed before initiating calibration mode.
Child Lock Code (CL)
The Child Lock Code (CL) usually appears on newer washer models when the Child Lock feature is enabled and water has been drained from the tub. This occurs as a safety measure whenever Child Lock mode is activated, and there is an unsafe level of water remaining in the wash tub, while the door is opened. To clear the code, either power off and on the washer or disable the Child Lock mode.
Downloading Code (Dn)
This code usually appears when the washer is downloading an update. During this process, the control panel and dial will be unresponsive. Software updates typically take around 15 minutes to complete. Once the update has finished, this message will automatically disappear. Keep the washer powered on until the update is fully downloaded and installed.
List of Samsung Washer Error Codes
List of Samsung Washer Error Codes
Additional Error Codes
These error codes typically indicate issues with sensors or electronic components within the washing machine, signaling that they are not functioning correctly.
9C6 – High-Temperature Circuit Error
9C7 – Hardware Overcurrent Error
9C8 – Software Overcurrent Error
18:8J – Model Option Error
3E, 3C, E3, 1 3C – Motor Error (Refer to your model’s user manual to determine if a 3E error is a Motor Error or a Voltage Error)
AE, AE6, AEb, AC6, ACb, AC, AC4, AC3, AC5, AE8, AEB, AE4, AE3, AE5, 1AC6, 1 AC, AC7 – Communication Error
AE3 – DR Ready Modem Error
8E, 8E1, 8E2, BE, BE1, BE2, 8C, BC, 8C1, 8C2, BC1, BC2, 1 8C, 1 BC, 18C1, 1BC1, 18C2, 1BC2 – MEMS Sensor Error
8E, BE – Vibration Sensor Error (Applicable to some models)
tE, tE1, tC – Temperature Sensor Error
HC, HE, HE1, Hr, 1 HC – Heater Error
PC, PE – Clutch Position Error
PC1, PE1 – Clutch Hall Signal Error
IE, SF, 5F, SF1, SF2, SF3, 5F1, 5F2, 5F3, 1 SF – System Error
Sr, 5r – System Relay Error
bE, 6E – Motor Speed Sensor Error
7E – SilverCare Error
To resolve these types of error codes, follow these steps:
- Power off the washing machine for 2-3 minutes.
- Power it back on.
- Restart the cycle.
If the issue persists after attempting these steps, further assistance may be required.
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Adrian is an ISCET licensed professional that has completed the National Appliance Service Technician Certification Exam and has the expertise to diagnose and repair any appliance. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards.
